Abuse Policy
Updated August 27th, 2024
1) Introduction
QC Hosting LLC ("we," "our," or "us") is committed to providing a safe, reliable, and ethical environment for all our users. This Abuse Policy outlines our expectations regarding the use of our services and the steps we will take in response to abuse or misuse of our platform. By using our services, you agree to adhere to this policy.
2) Prohibited Activies
The following activities are strictly prohibited on our platform:
2.1 Spamming
- Sending unsolicited bulk emails ("spam") or other forms of communication.
- Using our services to promote or distribute spam.
- Harvesting email addresses or other personal information from our services without consent.
2.2 Hacking and Unauthorized Access
- Gaining unauthorized access to any part of our services or other systems.
- Engaging in activities that disrupt, compromise, or otherwise interfere with our services or networks.
- Attempting to bypass or break security mechanisms, including testing for system vulnerabilities without authorization.
2.3 Phishing and Fraud
- Engaging in phishing activities, such as attempting to obtain sensitive information (e.g., passwords, credit card details) by masquerading as a trustworthy entity.
- Using our services to conduct fraudulent activities, including but not limited to, impersonating others, creating fake accounts, or conducting financial scams.
2.4 Distribution of Malicious Software
- Uploading, sharing, or distributing viruses, malware, or any other harmful software.
- Hosting or distributing pirated software, cracked software, or unauthorized copies of copyrighted material.
2.5 Harrassment and Threats
- Using our services to harass, threaten, or abuse others
- Engaging in hate speech, discrimination, or any form of abusive behavior that targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, or disability.
2.6 Child Exploitation and Pornography
- Hosting, distributing, or accessing content that exploits or abuses children, including child sexual abuse material.
- Using our services to facilitate or promote child exploitation in any form.
2.7 Copyright and intellectual Property Infringement
- Uploading, sharing, or distributing content that violates the intellectual property rights of others.
- Using our services to host or share pirated software, media, or other unauthorized copies of copyrighted works
2.8 Other Illegal Activities
- Engaging in any activity that is illegal under local, state, federal, or international law.
- Using our services to promote, facilitate, or conduct illegal activities.
3) Reporting Abuse
If you become aware of any abuse or misuse of our services, please report it immediately to our abuse team at:
Email: abuse@pfm.gg
Please provide as much detail as possible, including the nature of the abuse, relevant URLs, and any other pertinent information.
4) Actions We May Take
In response to violations of this Abuse Policy, QC Hosting LLC may take any of the following actions:
4.1 Investigation
- We may investigate any reported abuse or misuse of our services.
- During the investigation, we may temporarily suspend or restrict access to the implicated account(s) or service(s).
4.2 Account Suspension or Termination
- We reserve the right to suspend or terminate any account or service that violates this policy, without prior notice.
- Users whose accounts are terminated due to abuse may be permanently banned from using our services.
4.3 Legal Actions
- We may report any illegal activities to the appropriate authorities and cooperate with law enforcement in their investigations.
- In the case of severe or repeated violations, we may pursue legal action against the responsible parties.
4.4 Recovery of Costs
- If your actions result in costs to QC Hosting LLC (e.g., legal fees, fines, damage to our systems), we may seek to recover those costs from you.
5) Appeals Process
If you believe that your account or service was wrongfully suspended or terminated, you may submit an appeal by contacting our support team at:
Email: privacy@pfm.gg
Your appeal must include a detailed explanation of why you believe the action was incorrect. We will review your appeal and respond within a reasonable timeframe.
6) Policy Updates
QC Hosting LLC reserves the right to update or modify this Abuse Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
7) Contact Information
If you have any questions or concerns about this Abuse Policy, please contact us at:
- QC Hosting LLC
- support@qc-hosting.com
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